Noomii's Money-Back Guarantee Frequently Asked Questions
These are FAQs regarding does Noomii offer or does Noomii still offer a 100% Money-Back Guarantee. If you're looking for a general FAQ for coaches, please see our FAQs for Coaches. If you are trying to find a coach, please see our FAQs for clients.
Does Noomii offer a Guarantee?
We guarantee you’ll get leads and the tools to grow your practice. What we don’t offer is refunds, since membership is a 12-month commitment. Why? Because real coaching businesses aren’t built overnight, and we want you to have enough time to see it work.
Here’s the value side: most coaches cover their yearly fee with just one new client. But even without a single lead, the built-in CRM, email marketing, scheduling tools, and support would cost you hundreds of dollars a month if you bought them all separately. With Noomii, they’re included.
That means your membership more than pays for itself, even before you add in the leads. And once those SmartMatched clients start hitting your inbox, it’s all upside.
How does it work?
You sign up for a 12-month Noomii membership. From day one, your profile goes live in our high-traffic coach directory, and our SmartMatch system starts sending leads straight to your inbox.
We bill monthly on purpose. We want your membership to cost less than a cup of coffee a day, because building a coaching practice takes time — and it should never cost you an arm and a leg.
On top of leads, you’ll get a built-in CRM, email marketing, and scheduling tools that alone would cost you more than your entire Noomii membership if you bought them separately. Most coaches cover their yearly fee with a single client. After that, it’s all growth.
How do I get the most out of my membership?
Your Noomii profile does a lot of the heavy lifting for you, but a few simple steps can make it work even harder:
- Do the audio interview. Coaches with the “Interviewed by Noomii” badge consistently get more clicks and more client inquiries. It’s quick, easy, and makes your profile stand out.
- Complete the six-month check-in. Halfway through your year, we’ll send you a short survey. It’s not homework — it’s how we make sure you’re getting the leads and support you need. The coaches who fill it out usually see better results in the second half of their membership.
Think of these as boosters. They don’t just help us help you — they directly increase the value you get from your membership.
Why is Noomii a one-year enrollment?
Because coaching businesses don’t pop like microwave popcorn. You wouldn’t go to the gym once, step on the scale, and demand a refund, right? Building a real practice takes a little time — and we’re here for the long haul with you.
That’s why Noomii is a 12-month commitment. It gives you enough time to perfect your profile, get comfortable responding to leads, and actually see the results start stacking up. Most coaches cover their entire year with just one client. After that, it’s all gravy.
And here’s where the smart ones double down: they also enroll in the Noomii Sales Academy. Because real coaches have coaches. If you want to sharpen your sales skills while Noomii delivers the leads, that’s like having cheat codes for your coaching business.
So yes, it’s a year. But it’s a year of SmartMatched clients, business tools that would cost you way more anywhere else, and expert coaching to make sure you know how to turn those leads into long-term clients. That’s how pros do it. If you want to know more about our refund policy. You can read about it here.
Netflix wants you to binge-watch. We want you to binge-grow.
How much does it cost?
We designed Noomii to fit where you’re at in your coaching journey. Three simple plans, all packed with SmartMatch leads, tools, and support:
- Hobbyist – $1 one-time. Just enough to keep a valid card on file and give you a peek inside.
- Pro – $37/month or $447/year. Perfect for coaches who want steady leads and full access to Noomii’s tools. (30% commission on sales made through the platform.)
- Elite – $97/month or $1,164/year. For coaches ready to scale. You keep more of what you earn with only 15% commission, plus you get everything Pro has and more visibility.
Most coaches cover their Pro membership with just one client. Elite members often pay for their entire year with a single engagement. Either way, you’re spending less than a daily cup of coffee to run your whole coaching business.
How long does my membership last?
Your Noomii membership runs for 12 months at a time and auto-renews each year so you never miss a beat. No awkward pauses. No “oops, my profile disappeared.” Just a steady flow of SmartMatched leads and tools keeping your business running smoothly.
Here’s the truth: many coaches stay with Noomii for years and years. Why? Because once you’re in, it becomes part of your practice. Like your calendar, your CRM, or your morning coffee — it’s just how you run your business.
We think of Noomii as a family. Once you’re in, you’re part of it. And our goal is to be by your side not just for a year, but for the life of your coaching career.
Gym memberships come and go. Noomii is forever.
How long do the benefits apply?
As long as you’re here, you’re covered. Your profile, your SmartMatched leads, your CRM, your email marketing, your scheduling tools — they all keep rolling year after year.
And here’s the best part: the longer you stick around, the better it gets. More visibility. More trust. More clients. That’s why so many coaches have been part of Noomii for years — it just keeps paying for itself.
So forget the idea of “guarantee windows” or “refund clocks.” You bring the coaching. We’ll keep the clients coming.
We’re not your one-year fling. We’re your forever coaching family.
Who decides if I got my money’s worth?
You do. Because you are the business owner.
Here’s the truth. Building a coaching practice is not about quick fixes. It is about investing in tools that give you a return over time. You get the SmartMatch system bringing you leads, a full CRM, email marketing, and scheduling tools that would cost you way more anywhere else. All of that for less than a cup of coffee a day.
Most coaches cover their membership with one client. Many cover it several times over. That is what happens when you take your practice seriously and treat it like a business, not a hobby.
At the end of the day, your success is in your hands. We bring the clients and the tools. You bring the coaching. Together, it works.
Hobby coaches count pennies. Business owners count clients.
So, what’s the catch?
You’re probably thinking, “I’ve never seen a coaching company give this much away. How do you even do this?”
Here’s the secret: we’re coaches too. We built Noomii because we know exactly what it feels like to struggle for leads, spend money on tools that don’t talk to each other, and wonder if you’re ever going to make this work. That’s why we created a platform that does all of it in one place — leads, CRM, email marketing, scheduling, the whole package.
There is no catch. We keep costs low so that even one client can cover your entire year. Everything after that is pure growth. And because we’re coaches just like you, we’re obsessed with making sure this works for the long haul.
Other companies sell you ads. We help you build a practice.
I spent $500 on Google Ads last year and didn’t get a single client. Will Google give me my money back?
Go ahead and ask them. We’ll wait.
That’s the frustrating part of traditional marketing. You throw hundreds or even thousands of dollars at ads, cross your fingers, and hope the right people click. And when it doesn’t work, the money is gone. No refund. No leads. No accountability.
At Noomii, we built something completely different. We’re not an ad company. We’re coaches, just like you, who were sick of wasting money on guesswork. That’s why we created a platform that gives you real leads, a CRM, email marketing, and scheduling tools all bundled together for less than a cup of coffee a day.
So while Google keeps your cash whether you get a client or not, we make sure you always get value. Most coaches cover their yearly fee with just one client. The rest is all upside.
Google gives you clicks. We give you clients.