Excerpt from a recent podcast guest spot covering leadership coaching.
Posted on August 03, 2023 by Rob Murray, One of Thousands of Leadership Coaches on Noomii.
I was asked to appear on this podcast to discuss leadership coaching and how I help leaders in the normal challenges they face in their roles.
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Hi there everyone.
Welcome back to the show. My name is James and joining us today, Rob Murray, the leadership coach.
How are you, Rob?
I’m well, James. Thanks for having me on today.
Absolutely. Well, why don’t you tell us a bit about yourself and what you do as a leadership coach?
James, I’ve been a leader of sales and customer care teams for 25 plus years. And through that time, as we all do, coaching our teams on goals, strategies, how to do the work that they do. And I wanted to take that coaching to the next level and work with people like myself, that leader, manager, or director who had frontline staff.
So I went through a coaching program here at a local university called Organizational Coaching and brought more structure for the coaching that I had been doing before. So really want to work with people who had similar roles as I had, as I mentioned, managers or directors with frontline staff and are facing challenges.
Everybody faces challenges in their jobs, usually short term, but they need some help in getting out of it. Things like, work relationships with peers, communicating with their staff, strategizing, setting direction in their role. And even at times where people start to get imposter syndrome, where they feel they’re just not cut out for the work or their failing. Those kind of negative thoughts can take root in their mind and really create a noise that keeps them from being as successful as they expect to be and their leaders and team members expect to be.
So I’m working with those leaders to help them overcome those normal challenges that come up in their day to day work.
And Rob, how do you assist these people in their issues? What do you provide to your client?
It’s not very often that folks in the busy role that they have an opportunity to stop and focus on one aspect of their role. Right?
So they’re going to work with somebody who has training and coaching. Coaching is a lot about asking powerful questions, insightful questions, getting them to better understand what it is they’re going through.
So I bring a strong coaching strategy focus to what they’re doing. But there are also times when these folks, they just want an advisor. They want somebody to bounce ideas off. And as mentioned, I’ve got 25 plus years of experience in here.
There’s not much that I haven’t seen before. I can help provide options or even direction based on my experience. So it’s really about having a focused conversation with these folks about a particular challenge that they’re facing and collaboratively because they have to, in their own mind, understand the change that needs to happen, work through solutions to what they’re working on.
It can take a couple of weeks. It can take a couple of months. Usually follow it up by some check -ins just to see how they’re doing or if something else has raised its head. And something else that they want to work with.
I often work with people over an extended period where we’ll deal with one area, dealt with it successfully. And they’ll reach out sometime down the road and we’ll go through another area. It’s also good for them to talk to somebody outside of their organization. Often people don’t want to open up to their boss or even appear because of concerns about career limitations that comes from that.
So having somebody who’s been through it and can help guide them and with complete confidentiality because that’s an important part of all coaching is a great tool for these folks to use.
Rob, thank you for joining us today.
James, thanks for having me. All the best.
