Coach Holding the Space of Exploration and Discovery
Posted on August 05, 2014 by Rajesh Vaidya, One of Thousands of Life Coaches on Noomii.
Brave coaching journey of a client who is battling out the insensitivity of people who matter. He discovers something very important about himself
Through transformational and life coaching subjects, I realized that holding the space of exploration and discovery for the client works wonders.
Coaching process becomes an incredible journey when the coach invites a client to “see”, “explore”, “feel” and “describe” his entire mind-scape. The process becomes much more dynamic and engaging.
In my personal experience, I found myself becoming less attached to the “outcome” oriented coaching. Rather, holding exploration and discovery space for the client is fascinating as the client becomes much more mindful and alert. Also both the coach as well as the client experience things working out with an exalted intuition.
At the end, the client invariably discovers something deeper and much more profound – if only the temptation of achieving “result” or “outcome” is not prematurely brought into the process.
So as to explain the effect of exploration and discovery space, I’d like to present a coaching situation along with the coaching dialogue. As a coach, I found this to be a great learning and fascinating experience.
Alex* is in his late-thirties and works as a head of the business development function in a mid-sized Media & Communications Company. Life has not been easy for Alex for last 7 years or so. The reason being troubled relationships which he faces at both personal and work front. Being a tenacious person
Alex is determined to transform his life through various endeavors and thus began our coaching relationship.
Coach: What would you like to discuss today?
Alex: People do not understand me these days, they all want to understand and conclude the way it suits them. I am really sick and tired of it.
Coach: So, what is the agenda Alex?
Alex: I want to discuss why people don’t listen to me.
Coach: I hear you say that you want to discuss why people do not listen to you. What is it about Alex? Is it about all the ‘people in your life’ or something else?
Alex: (after a long pause) I guess it must be something to do with my attitude or my style.
Coach: How would you like to start?
Alex: Let me tell what happened in a client meeting. I was making a point to this client and after sometime, he (the client) simply got up and said “you are not even willing to listen to what I am saying…it is futile to discuss further…” and he walked away abruptly. I only wanted to help and give solution…but he simply has an attitude of…
Coach: (firmly interrupts) Thanks Alex – I do not see any point in discussing your clients – if I may invite you to recollect another situation.
Alex: Yes, I am not in great terms with my girlfriend anymore. We have been discussing about the possibility of marriage for the last several months. During our last discussion she suddenly flared up and said “forget it…you just don’t want to understand…”
At this moment Alex suddenly stopped and became reflective.
Coach: What did you see Alex?
Alex: I see a pattern. People invariably are telling me something…but I don’t listen – I always try to push my view. Many times they give all the cues…all the answers…but I guess I refuse to listen.
Coach: What makes you not listen to them?
Alex: It makes me feel weak – it makes me feel powerless. I feel if I listen to them, then they would get what they want out of me – and take my advantage.
{Silence – Coach held the space of silence yet remaining attentive to Alex.}
Alex after some time made an eye contact with the coach.
Coach: What would you like to do Alex?
Alex: I guess I need to improve my listening skills. I need to practice on listening skills.
Coach: How would you describe the quality of your listening with yourself?
Alex: (after a long pause) – I guess I have been avoiding listening to my inner voice.
Coach: May I invite you to start practicing your listening skills with yourself?
Alex: (tentatively) Ok…let me try.
Coach: Alex, I would invite you to close your eyes – be aware of your breath…be aware of your surroundings…be aware of the point of stillness within yourself.
(After a few minutes)
Alex, what do you hear?
Alex: I hear noise – I do not know what exactly it is.
Coach: What do you see?
Alex: I see a skinny man with sharp features- he’s looking at me with suspicion.
Coach: Would you like to tell him something?
Alex: Yes, I want to tell him that I’d listen to people carefully – before making a point.
That man is saying something.
Coach: What do you hear?
Alex: He is yelling…”Are you crazy? They will just kill you…they will just run you over.”
Coach: I’d invite you to listen to him deeply.
Alex: I am getting uncomfortable…but let me try.
[After about five minutes of silence]
Alex: He is saying the same thing…but that energy has gone down.
Coach: And how are you feeling now?
Alex: I feel some kind of a space – I feel less tensed.
Coach: Would you like to say something to that man?
[Long silence]
Alex: I put my hand around his shoulder and told him…”look, things will be fine. There should be a different way in life now…and I am confident we both would be fine”.
Coach: Alex, I invite you to give all your attention to what he is saying.
Alex again went into a deep silence.
Alex: He is much more relaxed now. His face is softer and wants to try it out.
Coach: What are the next steps Alex?
Alex: I would like to listen to my team members more – would explain to one of them whom I trust that I consciously want to listen and understand first. And request her to give me regular feedback on how am I doing.
I also want to discuss this client with my boss and listen to what he wants to say.
Coach: I once again invite you to bring your awareness on your body…your breath…your muscles….your posture.
Alex: I feel lighter…but I am also tired; want to sleep now.
- We concluded the coaching session.
In the next session, Alex reported that after the previous session, he slept for several hours and he felt extremely relaxed and peaceful during his sleep – something which he had not experienced for a long time.
He also shared his new listening approach and the positive changes that he’s noticing in people’s reactions towards him.
This was a multi-layered coaching experience with many insights. Holding on to the space of exploration and discovery, without getting worried whether we are getting into ‘therapy’ realm worked well – in fact, that proved to be the key for successful outcome of that coaching session.
- Rajesh Vaidya
[*Coaching subject, situation and coaching conversation is real; identity of the client is however changed completely to protect confidentiality and privacy.]