Recognizing & Anticipating Stress Complacent Behavior in Industry

Posted on July 03, 2023 by Ricardo Pineda, One of Thousands of Leadership Coaches on Noomii.

Numerous safety studies suggest that stress complacency-related accidents in manufacturing industries continue to cause injuries or fatalities because of the absence of emotional resources for leaders, who cannot prevent accidents when these conditions exist. Leaders of the manufactory industries may not have the appropriate emotional measures which are significant to recognize employees’ underlying complacent behavior. This quantitative correlational study aimed to evaluate the relationship between leaders’ emotional intelligence resources and their ability to recognize stressful employees and, thus, prevent injuries and fatalities in the workplace. The research questions address key traits of emotional intelligence regarding emotional perceptions and control which are needed to make the leaders more effective at recognizing and responding to stress complacency-related incidents. Specifically, this study includes a method of inquiry in a survey to measure 140 leaders’ emotional intelligence competencies in 3 Western Virginia food and beverage manufacturers. Structural equation modeling determined the multivariate relationships among leaders’ skills and safety prevention. Leaders’ emotional intelligence results indicated a negative effect on stress identification in upper or middle leadership groups preventing them from exercising safe prevention of error with their employees. Promoting leaders’ emotional intelligence engagement may potentially contribute to social change, helping the food and beverage organizations protect their employees from getting hurt, promoting strong safety cultures, positively impacting families and workers, and increasing community resilience.