What Jerry Seinfeld Can Teach Us About Business Goal Setting
When Jerry Seinfeld set out to be a comedian, he gave himself a challenge to write jokes everyday for at least 30 minutes. Everyday, no matter how unfunny he felt, he would force himself to start writing jokes and then mark a big X on the calendar when he was done.
He started with one X, then two, then 15, then 30, and so on. It got to the point where his running mantra was, "Don't break the chain of Xs".
Of course, we all know how the story ends. Jerry goes on to becoming one of the most famous and highly paid comedians ever.
So, what can Jerry Seinfeld teach us about business goal setting?
Jerry Seinfeld focuses on the input, not the output.
As coaches, what can we learn from Jerry's approach to his goal of becoming a successful comedian?
The main lesson is that he focuses on the small actions that he can control (write jokes everyday) in order to achieve a much bigger goal (become a successful comedian).
Of course, writing jokes everyday does not guarantee that you will have your own hit comedy series - but it surely improves your odds. And there's a bigger benefit. For every day that he accomplished his goal of writing jokes for 30 minutes, he could celebrate a mini victory knowing he was working toward his bigger goal.
What's the coach equivalent to writing jokes everyday?
If your goal is to reliably get more clients and build a thriving coaching business, what steps can you take every day to get there?
Should you blog? Should you write inspirational quotes? What about social media? Or maybe you should be hosting workshops every month?
Which one to choose?
In all my years of helping coaches get clients, I've seen a big difference between the top coaches and everybody else in one very specific way: the most successful coaches instill confidence in prospective clients when speaking with them. And the difference is not small. It's huge.
With two years of data and thousands of client leads, I know that for every client lead the average coach turns into a paying client, one of our most successful coaches converts four times as many client leads into paying clients. That's a 400% difference.
From years of observing and talking to hundreds and hundreds of coaches, the most successful coaches are simply good at talking about coaching with just about anybody, and instilling in them the confidence that as a coach, they can help people achieve their goals and dreams.
In this interview with Chase Jackson, a relatively new coach, he shares how he connected with people at the grocery story, the local gym, and his son's school. In 14 days, he managed to introduce himself as a coach to 28 people, delivered 9 sample sessions, and got hired 3 times. I want the same (or better!) results for you.
The bottom line with marketing coaching is that no matter what tactic you use to generate coaching leads (blogging, advertising, hosting workshops), at some point in time you need to talk to clients to enrol them into your services. What you say and how you conduct yourself during those early conversations is the difference between four clients, one client, or none.
You need to get good at talking to people because coaching doesn't sell itself
I have asked around 250 people this one question, "Do you know anything about life coaching?"
To which I have gotten three kinds of answers:
- "No" (10%)
- "Sort of" (85%)
- "Yes" (5%)
In other words, 95% of people either don't know what coaching is or have a misunderstanding of what it is. The result? People don't buy what they don't understand.
The way to solve the problem of not enough people buying coaching is to give people the experience of coaching. The best way to give people the experience of coaching is to proactively invite them to have a sample session. And the best way to get good at inviting people is to practice.
What's the most important goal aspiring coaches need to set?
Goal #1: Talk to 50 friends and family in 50 days
We're going to start with an easy goal which is more about the process and less about the business outcomes.
Think of all of the people you know. Think of your neighbors, the person who cuts your hair, the butcher, the baker, and the candlestick maker. Especially if you are relatively new to coaching, how many of them a) know you're a coach and b) understand what that means? Probably not many.
So your first goal is to get out there, talk to every single one of your friends and family, and offer each of them a free sample session until you've delivered 50 sample sessions.
Why? Because you need to:
- Get good at telling people that you're a coach
- Get very good at inviting people to have a sample session
- Get extremely good at delivering sample sessions
When you take on this goal, three additional things are going to happen.
- Your friends and family are going to refer business to you because they now have a much better understanding of what you do.
- You might get some business out of it although I recommend that for the people closest to you, be transparent and tell them that you want the practice (not the business).
- You will build a huge wave of momentum for yourself to take on the next goal.
Before I present the next goal, which is really just an extension of the same goal, I want to point out the numbers for you. In order to deliver 50 sample sessions in 50 days, you'll likely need to invite 2 or 3 people per day because not everyone is going to be interested or available. But this goal is very achievable.
If you think about it, your friends and family want to help you out. You don't need to over-explain anything. A simple introduction like the following will do: "Hi cousin Brett, could you do me a favor? Last year I started this new profession called life coaching and I would like to practice delivering sample sessions. Can you spare 45 minutes?"
Goal #2: Talk to 50 More People in 50 Days
After you've delivered 50 sample sessions to your friends and family, you'll be more than ready to step out into more unfamiliar territory and confidently deliver sample sessions to perfect strangers!
So there you have it. Want to build confidence, gain momentum, and get new clients? The single, most important goal that every coach (especially new coaches) ought to take on to give their coaching business a major boost is to get out there and talk about coaching - every day!
Comments (19)
Michelle M Marto almost 9 years ago
Great article and excellent advice! Thank you!!!
Stephan Wiedner almost 9 years ago
Thanks for the feedback Michelle.
Nalin Kotari almost 9 years ago
There are tried and true marketing strategies - adding adaption to the quickly changing online / social media culture - and each coaching style also comes with a slightly unique marketing style - reflecting the coaching offering -
Cres Lake almost 9 years ago
Excellent; thank you for the article.
I completely agree... it is the small steps that are important... and soon you will find yourself being able to take on larger and perhaps multiple steps.
The same with "talking to 50 friends and family in 50 days" - you will find that each time will you reach out - it will become easier and easier. You will find better ways of communicating to different type of individuals (everyone absorbs information differently), having responses to common questions or issues, explaining what a coach is and what services you provide. It is daunting at first - but guaranteed it gets easier and definitely worth it in the long run.
Stacey Staaterman almost 9 years ago
Great challenge.... I'm in..... I'm going to a brunch today with a bunch of new people.
Stephan Wiedner almost 9 years ago
@Nalin - did you comment get cut off? Looks like you wanted to say more but it got cut. Not sure.
@Cres - thanks for your assurance. you've been around coaching for a long time so it's great to get your wisdom here.
@stacey - way to go! Please report back and let us know how it goes.
Sandra Lee almost 9 years ago
I have written an article called Understanding Commitment which states the primary element that leads to accomplishment is making a "decision" and sticking to it. That is what Jerry Seinfeld did. He worked on jokes for 30 minutes a day whether he felt like it or not. Focusing on a daily goal makes a stronger and stronger "intention" which inevitably leads to success. I personally feel daily goals might be different for each Coach depending on their level of experience and how full their calendar is :-)
Stephan Wiedner almost 9 years ago
Hi Sandra, That reminds me of a chapter in the Success Principles by Jack Canfield. It was called something like "99% is a b*tch, 100% is a breeze". Meaning that if you are totally committed and have a hard rule such as "write jokes everyday for 30mins", you just do it. You don't require any self-control. There's no decision to be made. You just do it. There is no debate.
Catherine Heaton almost 9 years ago
One thing I have learned in Life Coaching: "Clients don't come knocking down your doors!" Talking to 50 people in 50 days is a great start to turning the page. You have started the challenge, I will up it to 100 in 50 days! Enjoy the moment! Seize the day!
Allison Task almost 9 years ago
Solid thinking. I love the Seinfeld example -- this motivates a coach to get their own calendar, and keep tallys -- people invited to sample sessions and sessions delivered! Nicely done.
Sophie Leroi almost 9 years ago
Great article, thank you for sharing. The message definitely resonates with me, and you couldn't have picked a better example to talk about... well, talking! I realize that talking about coaching and what we do can be challenging, as most people do not really know what it means, and it is our job to explain it in simple words.
Dawn Camacho almost 9 years ago
Agreed. Nice piece, Stephan- you always have a clear, concrete way of sharing effective tools. I think the initial point- pick one daily challenge, and work on it in a small, specific way each day is a huge lesson for us as coaches and to share with our clients.
Stephan Wiedner almost 9 years ago
@catherine: I like the enthusiasm! Go for it. @Allison Keep track of the results. That which you can measure, you can change. @Sophie Yes, talk about it but maintain the goal of offering sample sessions. If you try to overexplain coaching, people's eyes start to glaze over and suddenly their urge to refill at the punch bowl goes up. @Dawn, thanks for distilling my entire blog post into one sentence. Now I know what to tweet :)
Chase Jackson almost 9 years ago
Super inspiring article! Makes me think of a story...
“On the evening of June 29, 1976, after rehearsing in front of friends for weeks, a twenty-two year-old Jerry Seinfeld walked up onstage at the Catch a Rising Star comedy club in New York City to give his first public performance as a stand-up comic. Seinfeld took the microphone, looked into the audience, and froze. When he finally found his voice, all he could remember were the topics he had prepared to talk about. He rattled them off (‘the beach ... cars ...’) without pausing and then hurried offstage. The entire performance lasted about ninety seconds. As
Seinfeld later recounted his first moments in the spotlight, ‘I couldn’t even speak ... I was so paralyzed by total fear.’”
Imagine JERRY SEINFELD, arguably the greatest comedian of his generation (and certainly the highest paid), as a 22-year-old frozen in fear on stage, rattling off a few words and then HURRYING OFFSTAGE.
Then, fast-forward a dozen years later to his pilot for Seinfeld and picture the $2.7 BILLION dollars his sitcom made in reruns alone. Then, most importantly, let’s imagine the years of deliberate practice and willingness to experience the pain of failure over and over again in the process of mastering his craft.
As coaches we need to be ready to put in the deliberate practice to find out what is the best way to present ourselves. This means lots of experiments and lots of game enjoyment as we watch prospects react to the different ways we make our pitches.
Cheers to the journey!
Stephan Wiedner almost 9 years ago
That is gold Chase! Thanks for the sharing. Where did the quote come from: "On the evening of june 29, 1976....?"
Leslie Mizerak almost 9 years ago
Great point: "he focuses on the small actions that he can control in order to achieve a much bigger goal"
Racquel Singleton-Quiney almost 9 years ago
This article was eye opening and I look forward to putting it into practice.
Sandra Lee almost 9 years ago
Do you know the statistic on the percentage of free sessions that actually turn into paying clients?
Stephan Wiedner almost 9 years ago
Hi Sandra, the conversion rate from free sessions to paying client is going to vary quite a bit from coach to coach, the type of client, and how the free session ask is made. However, based on what I've learned over the years and my own data, it's going to be somewhere between 10% and 40%. If the client is referred by a former client, it's probably going to be closer to 75%. But on average, something like 1 in 5 is a good baseline. If you can do better than that, congratulations.
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